Avyxen LLC · Tony Ngo

A customer lifecycle that runs itself, and says so when it breaks

A working automation system for a certification course business: inquiry through payment, agreement signature, course access and CE certificate. Nine workflows move each person forward on real events. Nothing advances by hand except the parts that need human judgment.

n8n · Airtable · WordPress/WooCommerce · Stripe · DocuSign · Gmail · Resend · Slack

9workflows in production
6lifecycle stages
9real bugs found and fixed
0of them caught by a status check

The documents

Challenges, fixes and security

The engineering account: race conditions that produced real duplicate records, webhook signature verification, the retry gaps that were found by auditing rather than guessing, and the findings deliberately left unfixed with the reasoning for each.

Read the writeup

Client handoff walkthrough

The same system in plain language, followed through one applicant from first inquiry to certificate. What the automation does at each stage, what a person still decides, and what to do when something looks wrong.

Read the walkthrough

Also available as PDF

Challenges, fixes and security    Client handoff walkthrough